Privacy Policy

Privacy Policy

Last updated: 2025-06-15

We at Makalu Wear ( www.makalu-wear.com ) values ​​your personal privacy and strives to always protect your personal data in the best possible way. This policy explains how we collect, use and store your personal data, as well as what rights you have under applicable data protection legislation (GDPR).

1. Personal data we collect

When you shop with us, contact us or visit our website, we may collect the following information:

  • Name

  • Address and delivery information

  • Phone number and email address

  • Payment information (handled via third-party provider, we do not store card details)

  • IP address and user behavior on the website (cookies)

2. How we use your information

We use your information to:

  • Process and deliver your order

  • Manage payments and invoicing

  • Provide customer service and answer questions

  • Send order confirmations and delivery information

  • Improve our website and user experience

  • Send marketing (only with your consent)

3. Third-party providers

We only share your information with trusted partners who help us to:

  • Manage payments (e.g. Shopify Payments, Klarna, PayPal)

  • Send goods (e.g. shipping company)

  • Powering our website (Shopify)

  • Send emails (e.g. newsletters via Klaviyo or similar)

We sell Never your personal data to third parties.

4. Data storage

We store your data for as long as necessary to fulfill the purposes stated above or as long as we are required by law (e.g. the Accounting Act). You can request to have your data deleted at any time.

5. Your rights

You have the right to:

  • Request a register extract of what information we have about you

  • Correct incorrect information

  • Have your data deleted (“the right to be forgotten”)

  • Object to direct marketing

  • Withdraw consent

Contact us at hello@makalu-wear.com if you want to exercise any of your rights.

6. Cookies

We use cookies to improve functionality, analyze traffic, and enable marketing. By using the website, you agree to our use of cookies. You can change your browser settings at any time.

7. Changes to the policy

We reserve the right to update this policy as necessary. The latest version is always available on our website.

Contact

Do you have questions about our privacy policy or how we process your personal data?

Contact us at:

Contact us at:
Elliefant
Email: info@elliefant.com
Web: www.elliefant.com